This interview has been published by Anshi Mudgal and The SuperLawyer Team
Your journey from a remote village in India to a senior legal role in a century-old American multinational is incredibly inspiring. What early experiences or turning points played a pivotal role in developing your interest in Law in the first place?
Growing up in a remote village in Assam, access to resources was limited, but the values instilled in me, resilience, curiosity, and a strong sense of justice, were profound. I vividly remember witnessing everyday challenges faced by people in my community, often due to a lack of awareness of their rights or access to legal support. These early observations sparked a deep interest in the mechanisms of justice and how the law could serve as a tool for empowerment.
A pivotal moment came during my school years when I had the opportunity to assist a local teacher who was helping villagers draft and understand basic legal documents. That experience, though informal, was transformative. It opened my eyes to how meaningful an impact legal knowledge could have when applied with empathy and purpose.
Later, during my university studies, I was drawn not just to the theory of law, but also to its application in real-world, cross-border business scenarios. This interest deepened as I began to understand the role legal professionals play in shaping not only individual outcomes but also the trajectory of entire organizations.
Each step of the way, from the modest beginnings in my village to engaging with multinational teams across continents, has been driven by a belief that the law, when practiced with integrity and foresight, can be a powerful enabler of growth, fairness, and progress.
Spanning over 15 years across industries like pharmaceuticals, IT, and manufacturing, your career reflects both depth and versatility. What foundational lessons from your early roles continue to guide your practice today?
One of the most enduring lessons from my early roles is the importance of listening deeply and understanding the business context before offering legal advice. Early in my career, I realized that being technically sound in law is essential but not sufficient. To be truly effective, a legal professional must align legal strategy with business objectives and operational realities. This perspective has consistently guided my approach across industries.
Another foundational lesson is the value of clarity and simplicity in communication. Whether I was supporting a pharmaceutical company on regulatory compliance or helping an IT firm scale its contract operations, I learned that demystifying legal complexity for non-legal stakeholders builds trust and accelerates decision-making. The ability to translate legal language into practical guidance is something I continue to emphasize and foster in the teams I lead.
Lastly, adaptability has been a constant companion. Working across different geographies and regulatory frameworks, from India to the Americas, taught me to stay agile, culturally sensitive, and open to learning. The legal landscapes may differ, but the need for sound judgment, ethical integrity, and strategic foresight remains universal.
These early principles, business empathy, clear communication, and adaptability, have become the cornerstones of my practice and continue to shape how I engage with stakeholders, lead teams, and deliver value in complex, evolving environments.
At The Hershey Company, you’ve played a key role in ensuring compliance with corporate governance, legal obligations, and regulatory standards across regions including APAC and Europe. Could you share one of the most challenging situations you’ve encountered in this journey, and how you effectively navigate it?
Thank you for the question. While I must respect the confidentiality obligations inherent to my current role and cannot discuss specific internal situations, I can share that navigating complex compliance challenges across diverse jurisdictions requires a combination of proactive stakeholder engagement, cross-functional collaboration, and adaptability to evolving regulations.
In my experience, the key to effectively managing such challenges lies in fostering open communication with local experts, aligning legal strategies with business goals, and maintaining a flexible yet rigorous approach to compliance. This mindset has consistently enabled successful navigation of complex regulatory environments without compromising confidentiality.
With extensive experience in negotiating high-value contracts, what common pitfalls have you observed in commercial negotiations and how can legal teams proactively avoid them in high-pressure environments?
One of the most common pitfalls I have observed in high-value commercial negotiations is focusing too heavily on legal minutiae without fully understanding the commercial drivers and deal dynamics. While it’s crucial to safeguard the company’s legal interests, an overly rigid approach can alienate the counterparty or delay progress, especially in high-pressure environments where timing and agility are critical.
Another frequent misstep is insufficient alignment between the legal team and internal business stakeholders before negotiations begin. When legal teams are brought in late or are not fully briefed on the business objectives and risk tolerance, negotiations can become reactive rather than strategic, leading to missed opportunities or poorly structured outcomes.
To proactively avoid these pitfalls, I emphasize the following approaches:
- Early and continuous collaboration: Involving legal professionals at the outset of the deal cycle fosters a proactive, strategic approach rather than a reactive one. By gaining a deep understanding of the underlying business rationale, legal teams can craft solutions that not only mitigate risks but also actively facilitate and enable the successful execution of the deal.
- Scenario planning and fallback positions: In high-stakes negotiations, pressure can lead to rushed decisions. By preparing fallback positions and pre-approved negotiation levers in advance, legal teams can respond quickly without compromising on key risk parameters.
- Clear internal alignment on priorities: Before entering negotiations, I ensure that all internal stakeholders, from finance to operations, are aligned on what is negotiable and what is not. This clarity helps present a united front and prevents conflicting messages during the negotiation process.
- Balancing firmness with flexibility: Successful negotiations often require finding creative middle ground. Legal teams that are solution-oriented, commercially aware, and culturally attuned are far better positioned to achieve outcomes that are both compliant and commercially viable.
Ultimately, effective negotiation is about understanding both the legal and human elements of the deal. By staying calm under pressure, communicating clearly, and staying focused on the end goal, legal teams can not only protect the business but also enhance its reputation as a trusted and pragmatic partner.
Legal technology and process optimization are central to your work. What do you see as the biggest opportunities and challenges for legal departments embracing automation and AI in contract lifecycle management?
The rise of automation and AI in contract lifecycle management presents an exciting opportunity for legal departments to transform from being reactive support functions to strategic enablers of business efficiency and growth. When implemented thoughtfully, legal technology can drastically reduce cycle times, improve compliance, and deliver actionable insights from contract data, turning legal operations into a source of competitive advantage.
With AI-powered analytics, legal teams can extract trends from thousands of contracts, identifying risks, renegotiation triggers, or compliance gaps proactively. Automation also enables standardization and scalability, especially for high-volume, low-risk agreements, freeing up legal talent to focus on complex, strategic matters.
However, the challenges are equally significant. One major hurdle is change management. Legal functions have traditionally been risk-averse, and shifting mindsets toward embracing technology can be slow. Without clear alignment between legal, IT, procurement, and business teams, implementation can become fragmented, resulting in poor adoption and underutilized platforms.
Another challenge is balancing automation with judgment. AI can streamline workflows, but legal decision-making still requires human insight, especially in nuanced or high-stakes scenarios. Ensuring that automation enhances, rather than replaces, critical thinking is key.
To navigate this journey successfully, I believe legal departments should focus on three core principles:
- Start with process clarity and optimize before automating.
- Select tools that integrate seamlessly into existing ecosystems and workflows.
- Invest in capability building, ensuring teams are trained not just on how to use technology, but how to extract its full strategic value.
Ultimately, the goal is not just to automate for efficiency but to elevate the role of legal as a proactive, tech-enabled partner in the business ecosystem.
You’ve led teams and collaborated across functions globally. What leadership principles have stayed with you, especially when working with diverse legal and business stakeholders?
Leading and collaborating across diverse legal and business teams, often spread across different geographies, cultures, and regulatory environments, has taught me that effective leadership is grounded in empathy, clarity, and trust.
One principle that has consistently guided me is the importance of active listening and cultural sensitivity. In global environments, legal and business perspectives can vary significantly depending on local norms, risk perceptions, and market dynamics. Taking the time to understand those perspectives, before offering solutions, builds credibility and strengthens collaboration.
I also believe in leading with clarity of purpose. Whether I’m guiding a legal team or partnering with cross-functional stakeholders, I strive to clearly communicate goals, expectations, and the rationale behind key decisions. In complex projects, especially those involving regulatory or commercial risk, clarity helps align efforts and fosters collective ownership.
Another key principle is empowerment through trust. I have found that giving people the space to take ownership while being available as a sounding board, creates stronger, more resilient teams. It is especially important when managing legal functions across time zones, where micromanagement is not only ineffective but also unsustainable.
Finally, I try to lead by example, particularly when it comes to integrity and accountability. In legal roles, your credibility often precedes you. Being consistent, dependable, and fair, even under pressure, helps build long-term trust across both legal and business communities.
In essence, leadership in a global legal context isn’t just about directing, it is about connecting, aligning diverse perspectives toward common objectives, and doing so with authenticity, respect, and strategic foresight.
Your early exposure to litigation and dispute resolution must have provided valuable perspective. How did you decide to transition to an international practice and how did you navigate the complexities involved with it?
My early exposure to litigation and dispute resolution gave me a solid ground in the fundamentals of legal analysis, advocacy, and risk assessment. Working on contentious matters in the Indian legal system taught me to think critically, anticipate challenges, and understand the nuances of courtroom dynamics, all of which are invaluable skills, even outside the litigation context.
However, over time, I became increasingly drawn to the preventive and strategic side of legal practice, particularly how legal frameworks could be leveraged to support business growth, mitigate risk before it materializes, and enable long-term value creation. I saw international practice as a natural evolution of this interest. It offered the opportunity to work across jurisdictions, partner closely with business leaders, and help organizations navigate regulatory complexity on a global scale.
The transition wasn’t without challenges. Moving from a litigation-focused role to an in-house, cross-border environment required me to reorient my mindset from issue resolution to issue prevention, and from adversarial negotiation to collaborative problem-solving. I invested significant time in understanding international legal systems, both common law and civil law traditions, as well as gaining fluency in business operations and corporate governance.
One of the most effective ways I navigated this shift was by embracing continuous learning and remaining adaptable. I took on roles that expanded my exposure to multinational operations, built relationships with colleagues across functions and cultures, and sought mentors who had successfully made similar transitions.
In hindsight, my litigation experience gave me a strong foundation in legal rigor and risk management, while my move into international practice allowed me to broaden my impact, helping businesses not just survive legal hurdles, but thrive through strategic legal support.
Having worked across both common and civil law systems, what key differences do you notice in legal operations, and how do you keep up with the ever changing dimensions of legal compliances across jurisdictions?
Working across both common and civil law systems has deepened my appreciation for the diversity in legal reasoning, procedural approaches, and the role of precedent in shaping legal outcomes. In common law systems, there is a strong reliance on case law and judicial interpretation, which demands a nuanced understanding of precedent and how it evolves over time. In contrast, civil law systems are more codified and statute-driven, requiring a close reading of the legislative framework and its administrative interpretations.
From an operational standpoint, these differences manifest in contract drafting styles, dispute resolution mechanisms, and compliance expectations. For instance, civil law jurisdictions may favor more concise contracts that rely on statutory provisions, whereas common law jurisdictions often require more detailed, self-contained agreements. Similarly, the pace and approach to regulatory enforcement can vary widely. What is standard in one jurisdiction may be seen as intrusive or inadequate in another.
To manage these complexities, I take a proactive, layered approach to legal compliance:
- Local Expertise: I collaborate closely with local counsel and regional experts to stay aligned with jurisdiction-specific interpretations and enforcement trends. This ensures that our global strategies are grounded in local realities.
- Knowledge Sharing and Internal Training: I prioritize creating internal awareness through cross-functional training, compliance toolkits, and internal policy updates, making sure legal and business teams are equipped to operate responsibly across borders.
- Regulatory Monitoring and Strategic Technology Use: I leverage legal tech solutions and regulatory intelligence platforms to track evolving legal landscapes, particularly in areas like data privacy, ESG, and trade compliance, where change is rapid and multidimensional.
- Harmonization with Flexibility: Wherever possible, I advocate for harmonized global processes that can be tailored for local adaptation. This allows for consistency in core legal and compliance principles while respecting jurisdictional nuances.
Ultimately, navigating these varied legal systems requires not only technical knowledge, but also cultural sensitivity, open communication, and a commitment to continuous learning. It is this blend of structure and adaptability that allows legal operations to remain effective and compliant in a constantly shifting global environment.
What advice would you offer to young legal professionals particularly those from non-metropolitan backgrounds aspiring to make a mark globally? And how do you personally stay ahead in this ever-evolving legal ecosystem?
To young legal professionals, particularly those from non-metropolitan or modest backgrounds, I want to say that your origin does not define your destination. What matters most is your willingness to learn, your resilience in the face of challenges, and your ability to adapt. I come from a remote village in Assam, and I understand firsthand the barriers, both visible and invisible, that can make global aspirations seem out of reach. But those very roots can also be your greatest strength. They teach you humility, grit, and the power of persistence.
My advice is to focus on building a strong foundation in both legal knowledge and practical skills. Be curious, ask questions, and don’t shy away from stepping outside your comfort zone. Seek mentors, even if informally, and be open to feedback. Language, geography, or access may feel like limitations initially, but with consistency, self-discipline, and digital access to global knowledge, those gaps can be closed.
Also, understand that legal excellence today goes beyond black-letter law. Develop a commercial mindset, be tech-aware, and build cultural fluency. In a globalized legal ecosystem, your ability to collaborate across time zones, cultures, and functions is just as critical as your ability to interpret a statute.
As for how I stay ahead in this evolving field, it is a combination of continuous learning, strategic networking, and hands-on collaboration. I make it a point to stay informed through industry publications, legal tech forums, and cross-functional discussions. I also learn immensely from mentoring others which offers fresh perspectives and keeps me grounded.
In essence, global success in law is no longer reserved for the privileged few. With the right mindset, a commitment to growth, and the courage to take that first step, no matter how small, you can carve your own path.
Get in touch with Medini Sourav Dutta –
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